Support and training

Salesforce help, training and support

SUPPORT AND TRAINING

BAD PLANNING, INADEQUATE TRAINING, INCOMPLETE EXECUTIVE BUY IN THE LEAD OF LOW USERS’ ADOPTION AND THE LACK OF PROFITABILITY OF YOUR SALESFORCE INVESTMENT.

Salesforce.com has already given the static video based on training programs online. But, you could not agree more than a few hours with an expert will get the most out of a complicated system. The Users of Salesforce.com will be much more efficient and informative when they completely understand the system that they are working with. So, training alive on your salesforce.com implementation is more valuable and important than the general training you’ll get on the Salesforce.com website.

WE KNOW WHEN YOU NEED SALESFORCE TO ADAPT TO YOUR BUSINESS AND WHEN YOUR BUSINESS SHOULD ADAPT TO SALESFORCE.

Basically, we specialize in creating the Salesforce platform for your needs, but we also can recommend our clients to consider another variant. For example, where Salesforce has already developed itself and make many current best practices in the CRM industry. We can share these “learned lessons” with you and help you integrate what works into your custom-crafted implementation. This consulting role of Websolo is the greatest value for you. In the complex of our complete understanding of both the product-side of Salesforce and custom development in Visualforce and Apex, we can help you find the best Salesforce solution for our clients.

SALESFORCE IS AN INCREDIBLY FLEXIBLE, INTEGRAL PLATFORM.

We can react quickly to small or one-off requests, make new feature plans, assist your users, help incorporate elements of the three annual releases from salesforce.com, and make sure your Salesforce platform has the durability you need.

When a company spends thousands of dollars on an expensive system like Salesforce.com, an inability to manage adoption is a major business shortcoming. Training is an important driving force behind the adoption. Your company has purchased Salesforce.com for two main reasons:

Users who don’t understand the system don’t use the system – and neither goal is realized.

And we have great references from our happy clients!

  • We brought WebSolo team on board to take our Salesforce to a whole other level. We were already pretty advanced users, so we needed someone who not only knew the platform inside out, but also could help us implement some of the crazy ideas we had. It was 100% the right choice: WebSolo consultant got up to speed quickly, worked through some difficult problems creatively, and continues to help us push the boundaries of what's possible on Salesforce. Highly recommended.
    Sebastien Douville VP, Transaction Advisory Services FirePower Capital Corporation
  • "We engaged WebSolo for SFDC project required advanced knowledge about SFDC features and customization. Pro active in goals achievement. Doing research and options investigation to provide advise and best solution to meet requirements. Capable of working with limited documentation, excellent communication skills, require minimum supervision."
    Sabih Siddiqui TechBlocks
  • "I would also like to take this opportunity to say that WebSolo has done a wonderful job of supporting us through our Salesforce implementation."
    Sharon Booth Seneca College
  • "We were having some stability and feature challenges with our existing Salesforce set up. We brought WebSolo in to help us rebuild the platform that we had developed, and it has given us a much more solid and stable platform for us to grow upon. WebSolo's consultant and developers brought great ideas and suggestions for this project, and we look forward to working with them again soon!"
    Graham Robins BorderBuddy
  • "This is one of the advantages of having WebSolo responsible for the development, they always had multiple options and identified the risks of each option. Communicate these clearly every time a request was submitted and this made the decision to adopt Salesforce nationally across Canada."
    Terry Chebaro Rogers Communications
  • "WebSolo were able to rapidly respond to our complex requirement, helping us add some extremely useful functionality to BMC Remedyforce that sits in our Salesforce instance. I'd highly recommend WebSolo to any Salesforce users that want to get more power out of their instance!"
    Harry Manley RetailNext, Inc.

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