ROUND ROBIN LEAD ASSIGNMENT

There are two most popular Assignment Routines to assign new Leads to Sales Representatives: Lead Bucket and Round Robin. Both have it's PROS and CONS but in case if you wants to automatically distribute and assign incoming Leads to the members of your Sales Team you may want to use "round-robin" allocation process.

Please visit our blog articles for more details:

Round Robin Lead Assignment Routine

Custom Salesforce Round Robin Incidents Assignment Routine for BMC Remedyforce